Return and Refund Policy

Thank you for shopping at JeanzPlusMore!

 Refund and Return Policy
Our Commitment
At [JeanzPlusMorewe are committed to ensuring our customers are satisfied with their purchases. If you are not completely satisfied, we offer a convenient refund and return policy to make your shopping experience as seamless as possible.
Returns
Eligibility
Items must be returned within 14 days of the purchase date.
Products must be in their original condition, unworn, with tags attached and in the original packaging.
For hygiene reasons, we cannot accept returns on undergarments, swimwear, or earrings.
Process
Contact Us: Before returning an item, please contact our customer service team at [ggsg9468@gmail.com] or [832-989-7126] to initiate the return process.
Return Authorization: Once approved, you will receive a Return Authorization Number (RAN) which must be included with your returned item.
Shipping: Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent. We recommend using a trackable shipping method to ensure safe delivery.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund.
Refunds will be processed within 7-10 business days of receiving the return.
Refunds will be made to the original payment method used during the purchase.
Please note that shipping costs are non-refundable unless the return is due to our error.
Exchanges
We offer exchanges for items of equal or lesser value.
Please follow the return process and specify the item you wish to exchange.
If the desired item is unavailable, we will issue a refund or store credit.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [ggsg9468@gmail.com] or [832-989-7126] with your order details and a photo of the damage. We will provide instructions for a replacement or refund.
Non-Returnable Items
Gift cards
Final sale items
Contact Us
For any questions regarding our refund and return policy, feel free to reach out to our friendly customer service team. We are here to help and ensure you have a pleasant shopping experience with us.
Thank you for shopping at [JeanzPlusMore]!